Thank you for your donation. We will make sure every penny is well spent, ensuring all front line volunteers are equipped and standing ready for when they are needed.
Whether you've had a fall or suffered a cardiac arrest, time is of the essence. Our free app connects individuals in need to a network of trained volunteers. All of our volunteers are serving or recently retired firefighters and paramedics. They undergo enhanced DBS checks, and their training is rigorously verified. Emergency Neighbourhood Response (ENR) is committed to providing immediate support to those in need. Heres how we can help:
The app notifies trained volunteers—serving or recently retired firefighters and paramedics—letting them know you need assistance. We are also working to establish connections with ambulance dispatch centers for real-time communication, but for now, it’s important that you still call 999. Our app helps shorten the time between injury and receiving help. And the best part? It’s completely free!
Alert Community First Responders and connect directly to the ambulance service
Connect directly to the emergency services
View the user guide
Send images of the incident to rescue crews
Update your details
Let the emergency services know who you are
Volunteer to be a local hero
When you need help, you can rely on a network of trained volunteers in your neighborhood. No matter the severity of your injury, everyone deserves timely assistance.
When you use the SOS button, your exact location is shared with both the call handler and volunteers, ensuring a swift response and getting you to safety as quickly as possible.
Share your medical history and allergies with the NHS to ensure ambulance crews are fully informed on how to best treat you. If you're prone to heart attacks, allergic to aspirin, and take GTN, let the crews know before they arrive on scene.
They say a picture is worth a thousand words. Share images of an ongoing incident so rescue crews can develop a plan while en route, giving the patient the best possible chance.
Yes! You should still call 999. We are an additional resource that can help you get the assistance you need! We are working on securing a contract with ambulance call handlers, but this process is currently delayed. Once finalised, you'll be able to connect directly to NHS call handlers through the app.
All our volunteers are either serving or former firefighters and ambulance crew members. They all undergo enhanced DBS checks and carry a wide range of equipment, from medical oxygen to iGels, BLAST bandages, and CELOX gauze. Their training records are meticulously tracked.
When clicking the SOS button a pleathera of local volunteers are notified that you need help! If you have filled out the adequate information in the settings area your personal details, medical history and next of kin details will be passed to the ambulance service. Any images that you securely upload will also be accessible by the ambulance and fire service.
Simple as 1,2,3! 1. Download the app. 2. Fill your information in settings. 3. When you need help press the SOS button.
Nothing! The app is completely free. As a company we rely on the making money from first aid courses and event medical support. If you opt to help finanically 100% of your donations go directly to maintaining the equipment of neighbourhood responders.
Simply click "Get The App" on this page which will take you to the app. If you are viewing the site on a computer the app will display a QR code for you to scan on your phone. Then its a matter of registering and signing in. When you sign in for the first time a guide will appear to give you a tour of the app. We suggest you use this time to fill out the supplementary field in the app settings section located in the top right of the app.
A progressive web app (PWA) is a web page that is loaded onto your phone. It uses https just like a traditional webpage. We will be producing native apps for iOS and Android shortly.
at the bottom of the page
and select "Add to Home Screen".